State Farm® Insurance Agent John Pawlowski

"Truly like a good neighbor…we’ve been with them for years and the personalized attention, ease and quality of service is light years better than I’ve had with larger internet companies. Theres always someone to speak to directly right away and they’re always ready to help."

"I called with a couple questions and had Sierra help me. She was very very helpful and her personality was amazing and very easy to talk to. I will definitely call her again whenever I have a question or need help with something...she's awesome!!!"

"Times when I was not able to pay my bill on time they were very accommodating."

"I called this afternoon to find out why my bill had increased almost 20%!! I thought I was going to get an automated robot (as I always do when I call to get any type of information for questions I have). Instead, I got the best customer service I have received in a very long time. I spoke to Sierra Medwig - she was knowledgeable, kind and patient. She gave me several suggestions and walked me through steps on how I could save some money. From a Human Resources perspective (I'm in the HR field) these are the type of employees that we need to make happy and value them for the work they do. Sierra is definitely one of the best I've spoken to in a long time!!!"

"Although I had issues with my State Farm Auto Policy, Sierra Medwig did a wonderful job of helping me through the whole process. She was very patient and prompt with all of her replies. Between the phone calls, texts, emails and the challenges I had with fixing issues, getting documentation and starting a new policy, Sierra was there the whole way and helped to relive the stress I was feeling. If it wasn't for her, I would have given up on State Farm. So, thank you Sierra... thank you so very, very much. Everything you did was and will be very much appreciated. Matthew Russell East Islip, NY"

"Thankfully, I have not had the need to contact the office often but every time I had questions or concerns, the staff and agent were always very responsive and helpful. I certainly appreciate their knowledge and good advice. It's a pleasure working with them."

"As a first time home buyer I was extremely nervous about getting proper home insurance. Scott and Sierra made this process so easy! They answered every single question I had helped me get exactly what I needed, and I couldn’t thank them more. I will forever recommend them to anyone for their insurance needs."

"Amazing customer service! Ronald assisted me in the setup of home owners insurance."

"I am very pleased with the professionalism and the efficiency of the staff over at John Pawlowski State Farm Insurance."

"Tyler is always on top of things, very thorough and always pleasant to deal with."

"Update, Still getting billed from state farm for a policy I canceled 3 weeks ago... Problems I've had here never happened to me before (I've been driving for 30yrs). Rate switching. They lead you in with one rate then it changes... Nice people, but shouldn't be telling me different prices! Got a huge increase with my current insurance. I got a quote from state farm that was alot less. The guy helping me was very nice and friendly and he did help me find a better policy and price. I had to take a defensive driving class (which was fine) and get a health exam for the life insurance (which is normal).... But, then the rate changed, and they said I needed to get in touch with old insurance and get some paperwork from an old accident. The rate they quoted me was nowhere to be seen anymore. It wasn't even in the ballpark. It went higher than my current rate. So we decided to cancel all the polices. This took a little bit of time with some back and forth emails. After the cancel I still received emails about the life, saying I needed to see there doctor to get checked out.... And the auto I got sent me bills for the next month. I was told 10 or so business days to get a refund. Got the life check sent to me as the refund in about a week. The auto, still waiting. It's been 3 weeks since I canceled, but no refund. The due date has passed on new policy, and I've gotten an automated call asking for payment. I get emails stating my bill is past due. Called the office and they said it could take more time...!? I'm glad I didn't save a credit card to file, because I'd be paying for 2 auto policies. They tried to put it on the card I started with, but it didn't go through. Maybe I'm over reacting, but it seems like a huge pain to cancel an auto policy. Especially one I never started.... Be careful here, people are fine, but the practice is iffy @ best. Bait n switch-ish feels from this place. A reluctant 3 star here, because the people were really good only"

"We are very pleased with the service from the entire staff at the John Pawlowski Agency. I came because of the cost I remain a because of the customer service. Thanks to all there!"

"Sierra Medwig was wonderful in explaining everything to me. She was very patient and a total sweetheart!"

"I honestly cannot believe the amount of times I’ve contacted State Farm. Every issue is solved smoothly and in the simplest form. I appreciate this company tremendous supports. It is hard getting good help. I know I chose the right Company. It is especially a pleasure when I call and speak to in my opinion. The best employee they have, Sierra Medwig. Sierra is a pleasant, friendly person who has been super helpful always."

"What an awesome office. Great people, helpful and John is one of the best State Farm agents."

"I’ve had my insurance with this agency for a few years now. Scott is always so helpful and honest! He helped me with my life insurance policies, which he is very knowledgeable about, along with auto and home insurance. Thanks for all your help, Scott!"

"I have a renters insurance policy with John Pawlowsi and his State Farm office located at 4910 Sunrise Highway, Sayville, NY. John and his staff along with the Office Manager, Sierra Medwig, provide professional, detailed and efficient service. I've had my policy for many years and recently needed to make use of it due to an event in my home that caused major damage. I contacted Sierra and I was pleased with the information she provided me to intiate the claims process. From beginning to end, everything went smoothly. I highly recommend John Pawlowski and his knowledgeable and customer friendly staff for your insurance needs. I'd like to extend a heartfelt thank you to all for their courteous assistance and making my experience an easy one. Tracy Todd Hunter"

"I have had State Farm as my Auto insurance for several years. I can honestly say that every employee that I have dealt with values their customers and treats their customers with respect. Everyone that I have dealt with at this location have been very courteous, respectful and have addressed any and all of my questions and concerns. Recently I have dealt with Sierra on several occasions. She has been personable, courteous and respectful all the while maintaining her professionalism. She has been patient with me and has understood and addressed my questions and concerns. If she isn't sure of an answer to something she will say "I am not certain of the answer but I will find out for you." She doesn't try to make up an answer or rush you off the phone. She actually finds out the answer and calls you back in a timely fashion. I don't expect everyone to have or know all the answers but I do expect them to find out. Based on all of these things, I can say that Sierra provides excellent customer service and is a valuable asset to your company. More often than not, dealing with an insurance company is not all that pleasant. However, I would recommend State Farm and your office in particular to anyone who is in need of any type of insurance"

"I switched from "The Good Hands" who were over charging us for our Homeowners Insurance and we were beyond loyal customers of over 20+ years. I initially switched to StateFarm because I heard good things from other people. I switched for my Car Insurance because again, overpaying for coverage. In doing so we did our cars our home. Best decision ever. I tend to be a bit forgetful, However Sierra Medwig. Gives a call with a gentle reminder and she is always beyond professional. She's friendly and you can hear the smile in her voice. Everyone at this location who have assisted me with my policies have been great. Highly recommend this StateFarm Branch. 10 out of 10."

"Kevin's been very receptive to my inquiries! I am glad I came back to my neighborhoodhood State Farm agency! And I received a much better car ins monthly quote too!"

"John was very efficient, helpful and friendly! I appreciated his customer service!"

"Great experience and they saved me $25 a month AND added on renters insurance to our auto. Ronald Lospenuso was easy to work with, professional, and very friendly. Overall great experience!"

"Ronald and Sierra were a huge help on my journey for good car insurance. I did so much shopping around and they were able to provide me with the best quote and great service! Thank you!!"

"I have been procrastinating on price-shopping for insurance for years because I don't like feeling pressured by salespeople. John Pawlowski from State Farm was quick to send me quotes for both my auto and home insurance and he was able to cut my insurance costs in half without sacrificing good coverage (saving me $2,000/year). He was transparent, thorough, and made the experience of switching insurance companies much more pleasant than I had anticipated. Highly recommended!"

"Kevin Mcglone was a pleasure to work with!! He made the insurance process super easy!!!"