State Farm® Insurance Agent John Pawlowski

"Started using State Farm for homeowners insurance and everything was fine. Submitted pictures and my home inspection, no issues. After weeks after my closing, State Farm is now claiming my roof is in bad shape. 60% of the roof is brand new and the other half is in GREAT shape. They said they wanted pictures. I sent them and now I get a call saying they are declining me unless I get a roof cleaning and take more pictures… IN THE MIDDLE OF WINTER. They don’t work with you, they’re extremely unprofessional and I should NOT be having this issue. AFTER they approved me and I paid. Now I’m stuck searching for someone else. They’re absolutely terrible people."

"Maya da servicio muy bueno y es bien amable. Siempre está dispuesta ayudarme con cualquier pregunta que tengo. La súper recomiendo:)"

"Excellent insurance company and staff are VERY professional! Especially, Scott Kesner ,Adolfo Lopez and Tiffany Bartonik. Looking forward to years of GOOD service with this company!"

"Buen servicio Maya del carmen"

"Fui y me resolvieron mi situacion inmediatamente. Me respondieron todas mis preguntas y me ayudaron con mucha cortesia. Lo recomiendo 100%."

"Mi experiencia en este lugar ha sido una de las mejores en cuanto atencion al cliente y resolución de dudas por parte de mi agente Maya Del Carmen sin duda alguna una experiencia completamente satisfactoria."

"Estoy muy agradecido con el servio y el trato de todo el personal en especial de la SR. MAYA DEL CARMEN la cual es muy eficiente en su trabajo sin duda alguna un 10/10 gracias mil !!!!!"

"Why did you raise the premiums. My license is Clean and no DUI OR DWI,OR anything else.plus took a course. Unless you don't like older people! Just don't understand."

"Truly like a good neighbor…we’ve been with them for years and the personalized attention, ease and quality of service is light years better than I’ve had with larger internet companies. Theres always someone to speak to directly right away and they’re always ready to help."

"I called with a couple questions and had Sierra help me. She was very very helpful and her personality was amazing and very easy to talk to. I will definitely call her again whenever I have a question or need help with something...she's awesome!!!"

"Times when I was not able to pay my bill on time they were very accommodating."

"I called this afternoon to find out why my bill had increased almost 20%!! I thought I was going to get an automated robot (as I always do when I call to get any type of information for questions I have). Instead, I got the best customer service I have received in a very long time. I spoke to Sierra Medwig - she was knowledgeable, kind and patient. She gave me several suggestions and walked me through steps on how I could save some money. From a Human Resources perspective (I'm in the HR field) these are the type of employees that we need to make happy and value them for the work they do. Sierra is definitely one of the best I've spoken to in a long time!!!"

"Although I had issues with my State Farm Auto Policy, Sierra Medwig did a wonderful job of helping me through the whole process. She was very patient and prompt with all of her replies. Between the phone calls, texts, emails and the challenges I had with fixing issues, getting documentation and starting a new policy, Sierra was there the whole way and helped to relive the stress I was feeling. If it wasn't for her, I would have given up on State Farm. So, thank you Sierra... thank you so very, very much. Everything you did was and will be very much appreciated. Matthew Russell East Islip, NY"

"Thankfully, I have not had the need to contact the office often but every time I had questions or concerns, the staff and agent were always very responsive and helpful. I certainly appreciate their knowledge and good advice. It's a pleasure working with them."

"As a first time home buyer I was extremely nervous about getting proper home insurance. Scott and Sierra made this process so easy! They answered every single question I had helped me get exactly what I needed, and I couldn’t thank them more. I will forever recommend them to anyone for their insurance needs."

"Amazing customer service! Ronald assisted me in the setup of home owners insurance."

"I am very pleased with the professionalism and the efficiency of the staff over at John Pawlowski State Farm Insurance."

"Tyler is always on top of things, very thorough and always pleasant to deal with."

"Update, Still getting billed from state farm for a policy I canceled 3 weeks ago... Problems I've had here never happened to me before (I've been driving for 30yrs). Rate switching. They lead you in with one rate then it changes... Nice people, but shouldn't be telling me different prices! Got a huge increase with my current insurance. I got a quote from state farm that was alot less. The guy helping me was very nice and friendly and he did help me find a better policy and price. I had to take a defensive driving class (which was fine) and get a health exam for the life insurance (which is normal).... But, then the rate changed, and they said I needed to get in touch with old insurance and get some paperwork from an old accident. The rate they quoted me was nowhere to be seen anymore. It wasn't even in the ballpark. It went higher than my current rate. So we decided to cancel all the polices. This took a little bit of time with some back and forth emails. After the cancel I still received emails about the life, saying I needed to see there doctor to get checked out.... And the auto I got sent me bills for the next month. I was told 10 or so business days to get a refund. Got the life check sent to me as the refund in about a week. The auto, still waiting. It's been 3 weeks since I canceled, but no refund. The due date has passed on new policy, and I've gotten an automated call asking for payment. I get emails stating my bill is past due. Called the office and they said it could take more time...!? I'm glad I didn't save a credit card to file, because I'd be paying for 2 auto policies. They tried to put it on the card I started with, but it didn't go through. Maybe I'm over reacting, but it seems like a huge pain to cancel an auto policy. Especially one I never started.... Be careful here, people are fine, but the practice is iffy @ best. Bait n switch-ish feels from this place. A reluctant 3 star here, because the people were really good only"

"We are very pleased with the service from the entire staff at the John Pawlowski Agency. I came because of the cost I remain a because of the customer service. Thanks to all there!"

"Sierra Medwig was wonderful in explaining everything to me. She was very patient and a total sweetheart!"

"I honestly cannot believe the amount of times I’ve contacted State Farm. Every issue is solved smoothly and in the simplest form. I appreciate this company tremendous supports. It is hard getting good help. I know I chose the right Company. It is especially a pleasure when I call and speak to in my opinion. The best employee they have, Sierra Medwig. Sierra is a pleasant, friendly person who has been super helpful always."

"What an awesome office. Great people, helpful and John is one of the best State Farm agents."

"I’ve had my insurance with this agency for a few years now. Scott is always so helpful and honest! He helped me with my life insurance policies, which he is very knowledgeable about, along with auto and home insurance. Thanks for all your help, Scott!"

"I have a renters insurance policy with John Pawlowsi and his State Farm office located at 4910 Sunrise Highway, Sayville, NY. John and his staff along with the Office Manager, Sierra Medwig, provide professional, detailed and efficient service. I've had my policy for many years and recently needed to make use of it due to an event in my home that caused major damage. I contacted Sierra and I was pleased with the information she provided me to intiate the claims process. From beginning to end, everything went smoothly. I highly recommend John Pawlowski and his knowledgeable and customer friendly staff for your insurance needs. I'd like to extend a heartfelt thank you to all for their courteous assistance and making my experience an easy one. Tracy Todd Hunter"